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Shanghai Hochoice Apparatus Manufacturer Co., LTD
How accurate is the height measurement of your height scale?
Our height scale typically has an accuracy within ± 0.5 cm. However, the accuracy can be affected by factors such as the user's posture. Standing straight and still with the feet flat and heels together is recommended for the most accurate results.
What if the height scale shows inconsistent readings?
Check if the scale is placed on a level and stable surface. Uneven floors can cause inaccurate readings. Also, ensure that there is no interference or obstruction around the height measuring mechanism. If the problem persists, contact our customer service for further assistance.
Is it difficult to install the height scale?
No, the installation is straightforward. For most models, you just need to place it on a flat surface and ensure it is upright. Some models may require simple assembly of the height rod, which can be done easily by following the provided instructions.
How often should I clean the height scale?
It is advisable to clean the scale regularly, at least once a week if it is in a high-use environment. Use a soft, damp cloth to wipe the surface and the height measuring components gently. Avoid using harsh chemicals that could damage the scale.
Can I switch between different height measurement units?
Most of our height scales offer the option to switch between centimeters and inches. There is usually a button or a setting in the menu to change the unit according to your preference.
Q How accurate is the height measurement of your height scale?
A Our height scale typically has an accuracy within ± 0.5 cm. However, the accuracy can be affected by factors such as the user's posture. Standing straight and still with the feet flat and heels together is recommended for the most accurate results.
Q What if the height scale shows inconsistent readings?
A Check if the scale is placed on a level and stable surface. Uneven floors can cause inaccurate readings. Also, ensure that there is no interference or obstruction around the height measuring mechanism. If the problem persists, contact our customer service for further assistance.
Q Is it difficult to install the height scale?
A No, the installation is straightforward. For most models, you just need to place it on a flat surface and ensure it is upright. Some models may require simple assembly of the height rod, which can be done easily by following the provided instructions.
Q How often should I clean the height scale?
A It is advisable to clean the scale regularly, at least once a week if it is in a high-use environment. Use a soft, damp cloth to wipe the surface and the height measuring components gently. Avoid using harsh chemicals that could damage the scale.